Wd my cloud ex4 manual

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Wd my cloud ex4 manual

I downloaded the 1. The unit previously had version 1. But after that update this problem happened. Is there another way to update the firmware?

How do you access it? Have you tried downloading the firmware from their site and doing the manual update?

I undetstood your problem. It seems that you have to create a volume first any drive will work. I needed to use an oldie gb drive just to update the firmware.

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I didnt have the reds available at that time. Yes, thanks, I was finally able to update the firmware by inserting a drive, formatting, and creating a volume. The buttons then became enabled. Same screen. Support Downloads Knowledge Base. German Spanish Italian French. HGST Support. Unable to update firmware - Buttons grayed out Network Attached Storage. My Cloud EX4. Cybernut1 October 15,am 2. DavidSucesso October 15,am 3.

wd my cloud ex4 manual

It seems that you have to create a volume first any drive will work After that you will be able to update.Let's set up your personal cloud and create a My Cloud account. It won't take long.

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By clicking the Get started button, you consent to the WD license agreement and privacy policy IP address: MAC address: Searching for your device… Be sure your device is on and connected to the same network as this computer. Create a MyCloud. Device username can only contain letters, numbers, hyphens and underscores, and it must begin with a letter.

We sent an email to. Please follow the instructions for setting up a password for your new MyCloud.

WD My Cloud EX4 Review

Which product do you own? Depending on your email provider, the email can take a while to reach you. Be sure to check your spam folder. If resending the email still doesn't work, please contact WD Support. Your MAC address will be unique to your device. Click here if you want to do a Factory Restore. Get started By clicking the Get started button, you consent to the WD license agreement and privacy policy.

IP address: MAC address:. Searching for your device… Be sure your device is on and connected to the same network as this computer. My Cloud devices found We found 2 My Cloud devices in your network. Select the device you want to set up and click Connect. Set up cloud access Create a MyCloud. This device username will only be used to login to your device Dashboard.

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Register your device so you can stay informed about new features and services. Register this product with Western Digital. Automatically update your device whenever new firmware is available. Check your email We sent an email to.The My Cloud Web Dashboard is also accessible from a web browser. To use WD SmartWare to back up file categories - either all or just certain ones, do the following:. Note: If set to back up categories, "Ready to Perform Category Backup" appears in the upper-left corner.

If the message "Ready to perform file backup " appears, change the backup mode by clicking Switch to Category Backup. This is the fastest way to get content onto your drive.

The drive's Wi-Fi functionality is disabled with this type of connection. Lock the drive so that it's inaccessible when connected to your computer with the USB cable. Note: Although locked, the drive is still accessible through a Wi-Fi connection. Please observe these settings to configure other compatible Canon cameras that use a WFT adapter.

Please observe these settings to configure other compatible Nikon cameras that use a WT adapter. To view instructions for manual setup, click here.

Learning Center Looking for more information about WD products? You've come to the right place. In the left pane, click Network. If presented with an authorization page, enter your Username and Password or select Guest and click Connect to display the Public share. Double-click the Public folder. You can now drag and drop files into and from the Public folder using Finder. Download the My Cloud mobile application from your smart devices app store If this is the first time installing or using the application, you will need to log into your MyCloud.

To add family or friends and give them access to store and access files on a My Cloud: From a Computer: Log into www.

Click Advanced View In the Detailed View section, do one of the following: Select all file categories for backup Click next to specific categories to back up only those categories Note: A checkmark indicates a category selected for backup Click Apply Changes Click Start Backup.

Drag files from your computer to the drive. In the top right corner of the Public pane, tap the three horizontal dots and then tap Add Photo. Tap Camera Roll. Select photos and tap the upload icon.Page of Go.

Quick Links. See also: User Manual. Table of Contents. My Cloud EX2 Ultra. Western digital network storage system user guide pages.

wd my cloud ex4 manual

Single and dual-drive network storage systems pages. Page 5 Appendix G: Technical Specifications Page 6: Important User Information If the product has been dropped or the chassis has been damaged. Page 7: Recording Your Wd Product Information Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the back of the device. Stream large files to any screen and expand your NAS features with a full suite of apps.

The My Cloud EX2 Ultra private cloud storage system is a high-performance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when connected to a wireless router. Your own Private Cloud — Unlike public clouds, My Cloud EX2 Ultra allows you to keep all your content in one safe place on your home or office network instead of a remote server.

Page Pre-installation Instructions Do not move the device while it is powered on. Page Back View Kensington For device security, the device is equipped with a security slot that security slot supports a standard Kensington security cable.

Visit for more information. Page 14 Hard drive fault Flashing Drive is present but has a hard drive fault or failure. Page 15 connection link have successfully established communications. Link idle Activity Solid Active communication is not in progress.

Link busy Activity Green - Blinks Active communication is in progress. Page 17 7. Make sure the tab is sticking up at the back of the unit. Page Physically Connecting The Device With a full array of applications and easy-setup design, the My Cloud EX4 offers a feature-rich, stable, and secure network storage solution of up to 16TB. Building on the design philosophy of its smaller sister, the EX4 retains the My Cloud's ease of use while offering an expansion of up to 4 total bays, a dual power supply, and additional data management features.

WD aims to make the EX4 a performer as well, with a 2. Additionally, WD offer a drive-less package for those who wish to operate their own drives WD or otherwiseor add them a la carte as storage needs grow. The drive bays themselves offer a sleek toolless design and allow fast hot swapping, making installation and expansion a snap. The front of the unit features a central LCD status screen in cool blue, centered on a strip of glossy black finish. Immediately below are four blue LED status lights, each assigned to one of the four drive bays.

Below the control panel are the four tool-less, hot-swappable bays themselves which, depending on model, are empty or come with WD Red HDDs. WD touts the minimal effort required to change drives with the EX4: it really is just a matter of pulling a latch and out pops the drive. A series of ventilation holes lines either side of the unit, while the rear contains both USB 3. The calm, dark interface speaks to next-generation design and simplicity, presenting the user with valuable information without the risk of clutter or aesthetic overload.

Dominating the left portion of the screen is a simple view of remaining free capacity on the NAS, while the right panel provides a quick glance at system diagnostics and firmware version.

Simple indicators for network activity, resource monitoring, cloud devices, user accounts, and active applications line the bottom of the dashboard, while a ribbon at the top provides easy access to more advanced utilities and applications. The EX4 benefits from WD's My Cloud series of mobile and desktop applications, allowing the user to access, modify, and share data on-site or remotely, while also providing the administrator with tools for remote user and energy management.

My Cloud also supports email and mobile alerts, keeping the user or administrator up-to-date on the system's status and performance. The EX4 is also a powerful iTunes server, allowing the user to easily manage and utilize a large music library.

Integrated Microsoft Active Directory support allows the administrator to easily setup and maintain user accounts and permissions. The administrator is not only able to determine folder access, but also cap the maximum amount of storage users on the system are permitted to access. Windows users can take advantage of WD SmartWare Pro with the 10 included user licenses to schedule and manage system backups, while Apple users enjoy native Time Machine support.

For added security, the EX4 offers the administrator the ability to password encrypt entire volumes, allowing for controlled access. Our standard StorageReview Enterprise Test Lab regimen runs the device through its paces with a battery of varying performance levels and throughput activity workloads.

WD My Cloud EX4 - Review

In terms of maximum latency, the SMB configurations provide the most balanced results. In general, maximum read latency across all configurations is largely equal, while the max latency for both iSCSI drives skyrockets over the SMB counterparts. Unfortunately, its business applications are more limited, and really only meant for small offices with simple shared storage needs.

The EX4 does draw a degree of criticism over its performance speed, which could be a bit better compared to other similarly-designed competitor models for SOHO use. That being said, the My Cloud EX4's price point and quality of life features more than make up for any possible performance shortfalls. That's WD's key point with this system, for a home or small office with a hdnful of users, the My Cloud EX4 delivers enough performance, but really excelles in configuration and ease of use.The join between nas and active directory goes successfully; I can see all a.

Check page of the manual for more information, if the problem continues I recommend you to contact support directly for further assistance. After I remove workgroup line in smb. I have only a question: every restart or change in web page about folder, the cmb.

I remember this line being there with the older firmwares as well, but never really caused a problem in the past. I have had this AD and private share over the internet problem since purchased over a year ago. In my case, one cannot use AD and have shares work. That allows me to visit the EX4 over any distance. Support Downloads Knowledge Base. German Spanish Italian French.

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HGST Support. My Cloud EX4. Good morning! I have a problem with personal shares on wd ex4 and user in active directory. Any ideas is accepted because I am going crazy!!!

ERmorel October 15,am 2. Hello dadoex4Welcome to the WD Community, Check page of the manual for more information, if the problem continues I recommend you to contact support directly for further assistance.

wd my cloud ex4 manual

Sarkilleruy October 15,am 3. I think the problem is in smb.

Welcome to My Cloud

I hope that somebody understand me!Capacity : 0 TB. Enter a valid email address.

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By clicking the "Notify me When Available" button below, I consent to the use of the information provided below by Western Digital, to notify me when this item is back in stock.

I acknowledge that the information above will be kept until i am notified that this item is back in stock or for days, whichever occurs first. Capacity : 8 TB.

Western Digital My Cloud EX4 User Manual

Capacity : 16 TB. Capacity : 24 TB. Capacity : 32 TB. Capacity : 40 TB. Capacity : 56 TB. Your form has been submitted successfully!

wd my cloud ex4 manual

Save all your valuable photos, videos, music and files on this ready-to-go, high-performance NAS solution for secure access to them from anywhere with an internet connection. Download Data Sheet. Access From Anywhere Save, access and stream your content anywhere you have an internet connection with the My Cloud mobile app or MyCloud.

Create a custom folder to share your favorite content. Automatically sync your data between all your computers, so you know your content is always up-to-date.

Centralize, Organize And Beautifully Stream With Plex The Plex Media Server keeps all your photos, videos and music beautifully organized and prepared for streaming to your PC, mobile device, game console, or other certified media player. Enrich your media with plot summaries, posters, album covers and enjoy it from home or on the go. With a public link, you can share your content so anyone can see it.

Using a private link, you can grant a user limited or full-access and securely collaborate with anyone. The intuitive dashboard guides you through the process of setting up users and shares, customizing system features and monitoring your storage. And with a toolless and trayless drive bay design, drive installation and hot swap is effortless. Sync Your Content With WD Sync, you can automatically synchronize your media and files across your computers and your My Cloud device, so you can be confident your content is always up to date and accessible with all your devices.

You can even automatically back up your data to a separate My Cloud NAS device, or any supported cloud service.


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